The Authority said that regulatory samples were collected and further action will be taken based on compliance and sample analysis
The Food Safety and Standards Authority of India (FSSAI) has slapped notices on two Delhi-based hotels, Andaz and JW Marriott after serious regulatory violations were uncovered during inspections including hygiene, sanitation and pest infestation. The Authority said that regulatory samples were collected and further action will be taken based on compliance and sample analysis.
In a social media post, the regulator said that it has issued a notice to JW Marriott, which is a unit of Aria Hotels and Consultancy Services Pvt Ltd. The notice has been issued over serious food safety violations and non-compliance with FSSAI requirements. It added that the hotel was carrying out retailer and relabeller activities without requisite endorsement in its FSSAI license including retailing food products under JW Marriott brand name.
Multiple deficiencies
It pointed to various deficiencies across areas of labelling, hygiene and sanitation including unclean utensils and food contact surfaces, visible particulate matter in drinking water, inadequate pest control, cockroaches and fruit flies and poor maintenance of food premises. “The overall inspection revealed deficiencies relating to licensing compliances, labelling , food storage, temperature control, sanitation, pest control, personal hygiene, cross-contamination prevention, allergen management, traceability , maintenance and potable-water,” it added.
Moreover, FSSAI pointed out that various kitchens and food preparation areas, including the Chinese, Indian, Italian and bakery kitchens, showed violations such as pest infestation, non-operational exhaust systems, poor sanitation, inadequate allergen segregation, defective storage containers, improper food identification and inappropriate storage of food products.
Expired products
During inspection at Andaz hotel, FSSAI said “several serious food safety and hygiene deficiencies were observed, including improper segregation of vegetarian and non-vegetarian food, pest activity, poor sanitation, inadequate food handler hygiene and improper food storage practices.” The officials found expired food products, including about 87 kg of expired sweets, an expired cake base and bread packets.
Other deficiencies included inadequate temperature monitoring, improper allergen segregation, poor waste management, structural and maintenance issues, and inadequate supplier verification and receiving practices.
The FSSAI’s inspection team collected regulatory and surveillance samples including cow ghee, veg mayonnaise, creamy coconut milk powder, honey twigs, yellow masoor dal, tomato sauce, orange marmalade and coconut cookies for analysis.
Elaborating further, FSSAI said that inspection revealed active cockroaches near freezers, houseflies, mosquitoes in the grinding room, spider webs, and the discovery of a ‘gutka’ packet inside the bottling plant area.
“The FSSAI officials also observed duplicate date-marking applied over expired bread packaging, alongside severe unpleasant odours and chillers situated directly between two bathrooms with exhaust venting into the chiller section,” the social media post. The Andaz Hotel has been directed to take immediate actions and submit a compliance report.
Hotel’s response
“At Andaz Delhi, the health, safety and wellbeing of our guests and colleagues remains our highest priority. Following an FSSAI inspection conducted in June 2026, the hotel reviewed the observations shared, reinforced its food safety and hygiene practices, and submitted its compliance response to the authority. We remain committed to maintaining the highest standards of food safety and hygiene and complying with all applicable regulatory requirements,” the company spokesperson said in a statement.
JW Marriott Hotel New Delhi Aerocity said it is committed to ensuring the well-being of our guests and the hotel maintains rigorous food safety, hygiene, and quality standards. “The hotel is extending its full cooperation to the local authorities as the matter is reviewed and will take any necessary action based on the findings,” it said.
Published on August 26, 2026
